ACI WORLDWIDE INC
ACIW
Information Technology
1
exclusion reason
1 theme
This page is part of our public exclusion list — a transparency tool that shows which companies we screen out and why. It is not investment advice, and it is not an accusation. But it is subject to change as our understanding of the facts evolves.
ACI Worldwide, a payment processing company, was fined $25 million by the Consumer Financial Protection Bureau in 2023 for illegally initiating approximately $2.3 billion in unauthorized mortgage payment transactions that affected nearly 500,000 homeowners. In April 2021 ACI conducted platform tests using actual consumer data from Mr. Cooper (formerly Nationstar) mortgage clients instead of deidentified dummy data, triggering approximately 1.4 million unauthorized ACH withdrawals from homeowners' bank accounts. The erroneous transactions exposed homeowners to overdraft and insufficient funds fees. The CFPB ordered ACI to pay the $25 million penalty, adopt and enforce reasonable information security practices, and cease processing payments without proper authorization. A separate multistate settlement led by the Connecticut Attorney General imposed additional remediation requirements on the company.
Research Sources
3 organizations
Related Exclusions
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A digest of changes to our exclusion list — new additions, removals, and the evidence behind them. We review the list continuously as new evidence surfaces.
Companies appear on our exclusion list based on our investment judgment — not because they've done anything illegal. This is a difference of values and opinion, not an accusation of wrongdoing. Exclusion does not constitute a recommendation against investing in any company, and absence from the list does not constitute a recommendation to invest.
This information is provided for educational and transparency purposes only and should not be relied upon as investment advice. Data is drawn from independent watchdogs, NGOs, government registries, and Ethical Capital's ongoing research — see Research Sources for the full list.
Ethical Capital LLC is a state-registered investment adviser in Utah (CRD #316032). Registration does not imply a certain level of skill or training.