CORPAY INC

The FTC's 2023 stipulated order found that Corpay (then Fleetcor) systematically misrepresented its fuel card products to small business customers, advertising "no hidden fees" and guaranteed fuel savings that did not materialize. The FTC characterized the marketing as having "shrouded" hundreds of millions in undisclosed fees.

Atlanta Journal-Constitution investigations confirmed that "no fee" marketing was used to lure small trucking fleets into contracts with fee structures that contradicted the advertised terms. FreightWaves reporting documented how the gap between marketing claims and contractual reality constituted a systematic misinformation campaign targeting an unsophisticated customer base — independent owner-operators and small fleet owners.

Verified employee reviews on Indeed and Glassdoor (2023-2025) describe a sales culture built on coercion and quota manipulation. Multiple accounts from sales representatives detail pressure to re-enroll customers in fees they had explicitly opted out of.

A 2023 review states: "Managers threatened jobs daily if we didn't hit goals using leads that were duplicate or unreachable." Other reviews describe unreachable targets enforced through daily threats of termination, with staff assigned leads that were known to be duplicates or disconnected numbers.

This pattern survived the company's 2023 rebrand from Fleetcor to Corpay. The FTC's $193 million order against the company for deceptive fee practices provides regulatory corroboration — the sales force was the mechanism through which the documented bait-and-switch tactics were executed.