SALESFORCE INC

Salesforce provides the cloud infrastructure powering the Unified Immigration Portal, a system built by Deloitte for U.S. Customs and Border Protection that enables real-time information sharing across CBP, ICE, USCIS, Health and Human Services, and the Department of Justice to "track individuals as they move through the immigration journey." Between 2018 and July 2024, CBP spent $148.5 million on Salesforce products and services. In 2018 alone, Salesforce sold over $48 million in licenses to CBP, plus additional millions through third-party contracts for "use of Salesforce Platform as a Service throughout CBP." The UIP uses machine learning and AI tools, and as of 2021 tracked unaccompanied children from apprehension to shelter placement.

In June 2018, 650 Salesforce employees signed a letter demanding the company cancel its CBP contract, citing the agency's role in family separation at the border. CEO Marc Benioff declined a meeting with immigrant rights organization RAICES and rejected responsibility, claiming products were not "directly related" to separation practices. Separately, Salesforce secured a $5.6 billion, ten-year contract with the U.S. Army and the Department of War to provide data, cloud, and artificial intelligence infrastructure for military modernization. The company formed a dedicated national security unit called Missionforce in late 2025 to pursue defense business.