FEDEX CORP

In January 2025, the EEOC sued Federal Express Corporation for disability discrimination after FedEx denied continued telework accommodations to several disabled dispatchers at its downtown Manhattan office and demanded their immediate return to in-person work. A 30-year career dispatcher who had successfully performed her duties remotely for nearly three years (approximately April 2020 through February 2023) requested to continue teleworking as an accommodation for disabilities that substantially limited her ability to walk. FedEx denied the request based on an alleged operational need for all dispatchers in the office, failed to engage in a meaningful interactive process to explore alternative accommodations, and effectively forced at least one dispatcher into retirement. The EEOC contends FedEx violated the Americans with Disabilities Act by refusing to reasonably accommodate qualifying disabilities absent undue hardship, and separately maintained a "100% healed" policy requiring employees with disabilities to be fully recovered before returning to work — a blanket policy that violates the ADA's individualized assessment requirement.